Policies & Terms

ANAX Creative Intelligence, operated by Anax Corporation of India (“ANAX”, “we”, “our”, or “us”), respects your privacy. This policy explains how information may be collected when you visit our website, contact us, enquire about our services, or register for a course or programme.

Information We May Collect

Depending on how you interact with us, we may collect your name, phone number, email address, business or organisation details, course interests, enquiry messages, and information submitted through admission, contact, or service forms. Technical information such as browser type, device details, pages visited, and basic usage data may also be collected through website logs or analytics tools.

How We Use Information

• To respond to enquiries and provide requested information.
• To manage course registrations, admissions, training communication, and support.
• To discuss, deliver, and improve our digital marketing, website development, and related services.
• To maintain website security, understand site performance, and improve user experience.
• To send service-related updates and, where permitted, relevant promotional communication. You may ask us to stop promotional messages.

Sharing and Data Security

We do not sell your personal information. We may share relevant information with trusted hosting, payment, analytics, communication, or service providers when needed to operate the website and deliver requested services. Information may also be disclosed where required by applicable law or to protect our legal rights and website security.

We use reasonable measures intended to protect information against unauthorised access, loss, misuse, or alteration. However, no internet transmission or storage system can be guaranteed to be completely secure.

Cookies, Third-Party Services, and Your Choices

Our website may use cookies or similar technologies to support functionality, understand traffic, and improve performance. Third-party platforms linked from our website may have their own privacy practices. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal, contractual, and operational requirements. We retain information only for as long as reasonably necessary for the purposes described above or as required by law.

ANAX aims to explain payment and cancellation terms clearly before a customer enrols in a course or confirms a service. Refund eligibility depends on the type of purchase, the written proposal or enrolment terms, work already completed, and applicable law.

Courses, Training, and Programmes

Please review the course details, duration, schedule, fees, and included facilities before making payment. Once training, course access, materials, or other paid benefits have been provided, fees may be non-refundable except where a written course-specific policy or applicable law provides otherwise. Any approved refund may take into account services already delivered and reasonable non-recoverable costs, where legally permitted.

Digital Marketing and Website Services

For SEO, advertising management, social media marketing, lead generation, website development, and other professional services, payments for work already completed, third-party costs already incurred, advertising spend, domain or hosting charges, licences, and other non-recoverable expenses are generally not refundable, except where agreed in writing or required by law.

How to Request a Review

To request a refund review, contact us using the details below and include your name, registered phone number or email, payment reference, service or course details, payment date, and reason for the request. We may ask for additional details to verify the transaction and will communicate our decision within a reasonable time.

Approved Refunds and Exceptions

If a refund is approved, it will normally be returned through the original payment method where possible. The time taken for the amount to appear depends on the payment provider or bank. Duplicate payments, an incorrect charge, a cancellation expressly accepted by ANAX, or a failure to provide a paid service may be reviewed individually.

These Terms & Conditions apply to your access to and use of the ANAX Creative Intelligence website and to enquiries about our training programmes and professional services. By using the website, you agree to these terms. Separate written agreements may apply to particular services, projects, or courses.

Website Use and User Responsibilities

• Use the website lawfully and do not attempt to disrupt, damage, or gain unauthorised access to its systems.
• Provide accurate and current information when submitting an enquiry, application, or registration.
• Do not upload or transmit unlawful, misleading, harmful, or infringing content through our forms or services.
• Do not copy, misuse, or attempt to reverse-engineer website features, content, or materials without permission.

Courses, Enrolment, and Service Delivery

Course schedules, instructors, curriculum, delivery format, facilities, and fees will be communicated through the relevant course information or enrolment documents. Enrolment is subject to confirmation and applicable payment terms. For professional services, scope, deliverables, timelines, responsibilities, advertising budgets, third-party costs, and payment milestones should be confirmed in the relevant proposal or written agreement.

Digital marketing outcomes, search rankings, advertising performance, leads, sales, and website traffic depend on multiple factors outside our control. We describe the agreed scope and work honestly, but do not guarantee a particular ranking, lead volume, revenue level, or business result unless a specific written agreement expressly states otherwise.

Payments, Intellectual Property, and Third Parties

Fees and payment schedules are those stated in the applicable invoice, proposal, or enrolment confirmation. Unless agreed in writing, website text, graphics, branding, designs, and other materials belong to ANAX or their respective rights holders and may not be reproduced commercially without permission. Ownership and handover of client-specific deliverables will be governed by the relevant written agreement and payment terms.

Our website may link to third-party platforms or services. We do not control their content, availability, terms, or privacy practices; your use of those platforms is subject to their own terms.

Disclaimers, Liability, and Changes

We aim to keep website information accurate and available, but do not guarantee that the website will always be uninterrupted, error-free, or fully up to date. To the extent permitted by applicable law, ANAX is not liable for indirect or consequential losses arising from use of the website. Nothing in these terms excludes liability that cannot legally be excluded.

We may update these policies from time to time. The revised version will be published on this page with an updated effective date. These terms are governed by the laws of India, subject to applicable law and the jurisdiction of competent courts. Any specific dispute-resolution or jurisdiction clause in a signed agreement will apply where legally valid.